Customer Satisfaction, Product Quality and Performance of Companies
Work
Year: 2015
Type: article
Abstract: This paper presents an analysis of quality, customer satisfaction and business performance in food industry. The main objective of the research is to determine the influence of quality on customer sa... more
Source: Review of Economic Perspectives
Authors Petr Suchánek, Jiří Richter, Mária Kŕaĺová
Institution Masaryk University
Cites: 37
Cited by: 80
Related to: 10
FWCI: 7.346
Citation percentile (by year/subfield): 96.05
Domain: Social Sciences
Sustainable Development Goal Zero hunger
Open Access status: diamond