Customer Service Quality and Loyalty
Topics
Description: This cluster of papers explores the effects of customer relationships, satisfaction, service quality, perceived value, and emotional responses on behavior and loyalty. It delves into topics such as re... more
Related topics (siblings) AI and HR Technologies, Appreciative Inquiry and Organizational Change, Corporate Law and Human Rights, Corporate Management and Leadership, Corporate Social Responsibility and Sustainability +24 more
Subfield (parent): Organizational Behavior and Human Resource Management
Domain: Social Sciences
Works count: 98,550
Citations count: 2,899,000