Babson College
Customer Experience Creation: Determinants, Dynamics and Management Strategies
2009 · Peter C. Verhoef, Katherine N. Lemon, et al. · Journal of Retailing
A typology of social entrepreneurs: Motives, search processes and ethical challenges
2008 · Shaker A. Zahra, Éric Gedajlovic, et al. · Journal of Business Venturing
The potential for artificial intelligence in healthcare
2019 · Thomas H. Davenport, Ravi Kalakota · Future Healthcare Journal