Paul W. Fombelle
Author
Alternate names Paul W. Fombelle, Paul Fombelle
Institution Northeastern University
Past institutions Northeastern University, Universidad del Noreste, Boston University, College of Business Administration
ORCID: Yes
H-index: 13
I10-index: 13
Works count: 42
Citations count: 1,677
Service encounters, experiences and the customer journey: Defining the field and a call to expand our lens
2017 · Clay M. Voorhees, Paul W. Fombelle, et al. · Journal of Business Research
Identifying categories of service innovation: A review and synthesis of the literature
2016 · Hannah Snyder, Lars Witell, et al. · Journal of Business Research
Defining service innovation: A review and synthesis
2016 · Lars Witell, Hannah Snyder, et al. · Journal of Business Research